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Director of Implementation

  • Merge
  • Remote US East Coast time zone +/- 2 hours
  • Bounty $15,000

Company

At Merge, we revolutionize the way B2B companies integrate. Unfamiliar with the integration problem? The average company expects to spend hundreds of hours a year integrating with dozens or more vendors. Alignment between sales, partnerships, product management, design, engineering, and customer success (a lot, right?) is absolutely critical — and a major headache. Integrations are a to-do that goes on and on.
Our Unified API empowers developers to offer integrations with hundreds of platforms instantly. Now we’re hiring for you: an ambitious leader ready to help build, design, and support enterprise-grade software scaled to millions of users.
Are you ready to be part of a team redefining how companies build for the future? Apply now!

Role

Lead as the key technical contact for our customers and partners as they integrate with Merge
Work with engineering + product to highlight any product improvements based on customer insights
Provide ongoing solutions consulting to existing Merge customers
Create processes and documentation for future team members to successfully onboard and assist with customers quickly
Hire and lead an implementation team that assists with our high priority customers and their embedding process

Benefits

Unlimited PTO + 10 company holidays
Quality health, vision, and dental insurance
401K Plan
$200 one-time home office stipend
Free dinner when working past 7pm

About you

4+ years in solutions engineering, sales engineering, or software engineering
Computer science background or other technical / quantitative orientation
Prior startup experience is a plus

Job Overview

  • Posted date : 12 days ago
  • Location : Remote US East Coast time zone +/- 2 hours

Company Information

  • Name: Merge
  • Web : https://merge.dev/